Effective Date: May 6, 2025
Company Name: Cargoburg Logistics Limited
Company Registration No.: 8292637
TIN: 32881838-0001
Business Address: No. 30 Bombay Crescent, Apapa, Lagos, Nigeria
Website: https://cargoburg.com
Email: info@cargoburg.com
1. Acceptance of Terms
By using our website or any of the services provided by Cargoburg Logistics Limited, you acknowledge and agree to comply with these Terms and Conditions. It is essential that you carefully read through the terms, as continued access to our services constitutes your acceptance of these terms. If you do not agree with these terms, you are not authorized to use our services.
2. Company Overview
Cargoburg Logistics Limited is a licensed Nigerian customs agent and logistics provider operating exclusively in Nigeria. We provide a wide range of services, including freight forwarding, customs brokerage, and marine logistics. With our deep understanding of local regulations, we ensure that all goods and shipments are handled efficiently and compliantly in accordance with applicable laws and standards in Nigeria.
3. Scope of Services
Cargoburg Logistics Limited offers a comprehensive range of logistics services, including but not limited to:
Ocean Freight: We provide reliable ocean freight services for all types of cargo, including full container loads (FCL) and less-than-container loads (LCL), ensuring timely delivery from port to port or door to door.
Air Freight: Our air freight solutions cater to both urgent and non-urgent shipments, delivering goods quickly and safely by air to any international or local destination.
Road Freight: We manage efficient road transport solutions across Nigeria, offering full truckload (FTL) and less-than-truckload (LTL) options to meet the diverse needs of our clients.
Warehousing: Cargoburg offers secure and convenient warehousing facilities for the storage of goods, ensuring that inventory is properly managed and protected.
Customs Brokerage: We facilitate smooth customs clearance for both imports and exports, ensuring compliance with Nigerian customs regulations, and handling all necessary paperwork on behalf of our clients.
Freight Forwarding: Our freight forwarding services manage the transportation of goods across various modes (sea, air, road) to ensure safe and timely delivery to their destination.
Documentation: Cargoburg takes care of all the documentation required for the shipping process, including bills of lading, invoices, customs declarations, and more, to ensure compliance and smooth operations.
Project Logistics: For large-scale or specialized shipments, our project logistics services provide customized solutions, managing complex movements of heavy or oversized cargo.
Transportation: We provide efficient and reliable transportation services, including long-distance and local distribution, to ensure goods are delivered to their final destination on time and in good condition.
Marine Services: Cargoburg specializes in marine logistics, offering services such as vessel chartering, marine insurance, and ship-to-shore operations to facilitate seamless ocean freight operations.
Procurement Services: We help businesses streamline their supply chains by providing sourcing and procurement services for raw materials, products, or equipment from both local and international suppliers.
Distribution: Our distribution services ensure that goods are efficiently delivered from warehouses to retailers, wholesalers, or end customers, providing timely and accurate order fulfillment.
Port Services: Cargoburg offers a wide range of port services, including port agency services, terminal management, and vessel coordination to ensure that cargo is handled efficiently at ports.
Trade Consulting: We offer expert advice on international trade regulations, compliance, and logistics strategies to help businesses navigate the complexities of cross-border trade.
Cargo Insurance: We provide cargo insurance services to protect shipments from potential loss or damage during transit, offering peace of mind for valuable goods.
Cargo Handling: Cargoburg ensures that your cargo is handled with the utmost care, from loading and unloading at ports to storage and onward transportation, ensuring safety and efficiency.
Vehicle Import: We manage the importation of vehicles into Nigeria, ensuring all regulatory requirements are met and handling all necessary paperwork for a smooth process.
Project Cargo: Our project cargo services handle large, complex, or specialized shipments that require unique logistics solutions, ensuring safe and efficient delivery to any location.
These services are available exclusively within Nigeria, and we ensure that each aspect of the logistics process is handled with professionalism and in accordance with Nigerian laws and regulations.
4. Client Responsibilities
As a client, you are responsible for providing accurate, complete, and lawful documentation regarding the goods being shipped. You must ensure that all provided details, including customs declarations, are correct and comply with the applicable laws in Nigeria. Additionally, it is your responsibility to ensure that all service fees are paid promptly. Failure to provide the correct information may result in delays, fines, or other legal consequences, for which Cargoburg cannot be held liable.
5. Payments and Fees
Fees for our services will be communicated in advance and agreed upon before any work commences. The client is required to make payments in full as per the invoice issued. Delays in payment may result in delays in service delivery or suspension of services until payment is made in full. In case of overdue payments, interest may be charged on the outstanding amount, as specified in the invoice.
6. Cargo Liability and Insurance
While Cargoburg takes every precaution to ensure the safety and proper handling of cargo, we are not responsible for loss or damage to goods unless it is due to our direct negligence or failure to perform our duties. Cargo insurance is not included in the standard service package. However, clients have the option to arrange for insurance coverage at an additional cost. Clients are encouraged to arrange for insurance, particularly for high-value or sensitive cargo.
7. Customs Clearance Terms
Cargoburg Logistics acts as a customs agent on behalf of the client, facilitating the clearance of goods through customs within Nigeria. However, the client remains responsible for any applicable duties, taxes, or penalties imposed by Nigerian customs authorities. Clients should be aware of the specific customs regulations in Nigeria and ensure that all import/export restrictions are followed. Failure to comply may result in delays, additional charges, or seizure of goods.
8. Anti-Fraud Warning
Cargoburg Logistics Limited is committed to preventing fraud. Please be cautious of emails, messages, or individuals posing as our representatives using unauthorized channels. We will never request sensitive information such as passwords or bank account details through email or phone. All official communications will come from an email address ending in @cargoburg.com. If you suspect fraud or receive suspicious communication, report it immediately to info@cargoburg.com.
9. Data Protection
We are committed to safeguarding your personal and business data. We comply with all relevant data protection laws, including the Nigeria Data Protection Act and other applicable data privacy regulations in Nigeria. Your personal data will be used only for the purposes necessary to provide our services and will not be sold or shared with third parties without your consent, except when required by law.
10. Service Termination
Cargoburg reserves the right to terminate or suspend services if there is a breach of these Terms and Conditions. If you engage in fraudulent activities or violate any applicable laws, your access to our services may be suspended immediately without notice. Termination will be enforced to protect both our business and our clients, and it may involve legal action depending on the severity of the violation.
11. Legal Jurisdiction
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes or legal claims arising from the use of our services will be resolved under Nigerian law. In case of legal proceedings, both parties agree to submit to the exclusive jurisdiction of the courts located in Lagos, Nigeria.
12. Changes to Terms
Cargoburg Logistics reserves the right to update or amend these Terms and Conditions at any time. Any changes to these Terms will be posted on our website, with the updated date clearly displayed. We encourage you to review the Terms periodically to stay informed of any changes. By continuing to use our services after changes are made, you accept and agree to the revised Terms.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, or require further clarification on any of the clauses, please contact us using the information below:
Email: info@cargoburg.com
Website: https://cargoburg.com
Address: No. 30 Bombay Crescent, Apapa, Lagos, Nigeria
14. Force Majeure
Cargoburg Logistics shall not be held liable for any delays, failures, or interruptions in service due to circumstances beyond our control. These include but are not limited to natural disasters, strikes, wars, pandemics, government actions, or any other event that disrupts the normal course of business. In such cases, we will notify clients as soon as possible and make reasonable efforts to resume services once the event has passed.
15. Intellectual Property Rights
All content and materials provided by Cargoburg Logistics on our website, including text, graphics, logos, images, and software, are the intellectual property of Cargoburg Logistics Limited and are protected under Nigerian and international copyright laws. Clients and users are prohibited from using, copying, or distributing any part of the website’s content without prior written consent from Cargoburg Logistics.
This Terms and Conditions document is intended to protect both Cargoburg Logistics and its clients by clearly outlining the expectations, responsibilities, and legal implications involved in using our services.